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What is a Chaplain?

Chaplains are drawn from a variety of local churches and are motivated by their Christian faith to care for all people and communities. They are not there to preach but to offer care and comfort, and a listening ear. Chaplains have received training applicable to their role and will receive specific training for their placement if required, to enable them to visit staff in any local businesses, retail outlets, or other organisations. All Chaplains are DBS checked and take part in on-going training and supervision by LCC.  All our Chaplains are volunteers.

What do they do?

Chaplains will make regular visits, in agreement with an employer, to provide a listening ear to any employee who would like to talk to them. They do not provide a formal counselling service but are complementary to other professionals and services. They are independent from the organisation they are within and can act as a bridge between employer and employee, whilst maintaining confidentiality at all times.

We currently have a team of Chaplains in the Town Hall and other town centre Council offices, supporting the staff of Luton Borough Council. We also have teams in Luton Magistrates', Crown  and Family Courts, a team in ASDA at Wigmore, a team working with clients at NOAH, 2 teams of Street Chaplains who operate in The Mall and George Street, connecting with members of the public and the smaller retail outlets and a team supporting staff at Vauxhall Motors.  At present we have more opportunities to place Chaplains than we have volunteers.

How to get involved in volunteering

If you are a Christian and a regular member of a local church, then you could be a volunteer Chaplain. We are looking for people with a pastoral heart who can spare between 2-4 hours at the same time each week, and are prepared to undergo training and regular supervision. Email our administrator Jessica Rowlands to meet for an initial chat, at or Click here for more information.